ENC254 – Update on Workplace Learning, Human Performance and Productivity with Charles Jennings

This podcast was recorded on the SAP Training and Change forum with
Charles Jennings, known to many as a long-time promoter of the
70:20:10 model. Charles introduced the model briefly and its focus
on learning through practice, experience or collaboration and
discussed its adoption and implementation. This is not a fixed set
of rules, but rather a framework. Patterns in adopting the model
are due more to organizational culture than in national or industry
sector cultures. For example values of openness, high psychological
safety, or willingness to change favour adoption of the model. He
also shared some tips for practitioners. For example, he suggested
creating collaborative experiences such as around peer learning and
networking, focusing on learning resources, not training and how to
use performance outcomes for measurement of impact such as
time-to-performance or actual task completion rather than just
measuring ‘learning outputs’. We also talked about digital aspects
like electronic performance support, or the the influence of
Artificial Intelligence. More, as always, in the Education
NewsCast.