BA18 Nonverbal Communications with Joe Navarro
BAs have to act like Sherlock Holmes: They need to pay their
attention not only to the spoken words, but also to nonverbal
communication. How body language is in meetings important too and
what to look for, you will find out in this episode.
44 Minuten
Podcast
Podcaster
Der erste deutschsprachige Podcast über Business Analyse.
Beschreibung
vor 10 Jahren
Communication is key in any business analysis project. Most people
believe that words are the communication of the message when, in
fact, words make up only 7 percent of the message. Tone of voice
and nonverbal communication make up the other 93 percent. As a
business analyst, you should be familiar with the positives and
pitfalls of common verbal and nonverbal communication. In this
episode we speak with Joe Navarro, famous writer and speaker and
one of the world’s foremost authorities on reading non-verbal
communications.
believe that words are the communication of the message when, in
fact, words make up only 7 percent of the message. Tone of voice
and nonverbal communication make up the other 93 percent. As a
business analyst, you should be familiar with the positives and
pitfalls of common verbal and nonverbal communication. In this
episode we speak with Joe Navarro, famous writer and speaker and
one of the world’s foremost authorities on reading non-verbal
communications.
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