Operations - The Last Mile for DevOps

Damon Edwards, Co-Founder of Rundeck, Inc., the popular open source
self-service operations platform, points out how much energy in
DevOps has been about activities that start in Dev and move towards
Ops, seeing deployment as kind of a finish line. But what comes
after deployment? Organizations seem to struggle with fundamentally
transforming how they operate due to various siloed, ticket-driven,
low-trust and centralized practices that have been accepted in
Operations for far too long. According to Edwars, in order to align
together and reach the holistic agility of speed that everybody has
been looking for, we need to give Ops the same level of attention
and transformation that we have on the Dev side.