Emotional Trauma, Machine Learning and the Internet (en)

Caroline Sinders How do we create, code and make emotional data
inside of systems? And how do we create the necessary context t in
larger systems that use data. Is it possible to use machine
learning to solve very hard problems around conversation? For the
past two years, I’ve been studying internet culture, online
conversations, memes, and online harassment. I also worked as a
user researcher at IBM Watson helping design and layout systems for
chat bot software. As a designer and researcher interested in all
of the nuances of human conversations and emotions, from humor to
sadness, to memes and harassment, I wonder is it possible to code
in emotions for machine learning systems? And what are the ethical
implications of that? Can we design systems to mitigate harassment,
to elevate humor? And can these systems promote human agency, and
allow for participation from users to help decide and structure the
system the talk in- can design and user participation help set what
is harassment and what is not?  With machine learning, often
the creators of the system are deciding what norms of the system
and the users are left out of the collaboration. How do we
create systems that are transparent for users, that
also facilitate user participation? With
online communities, communication, and culture, users
make, users, do, users are the community.