Jan Hansson: "We put the customer in the center of everything we do"

More than 250,000 merchants, over 140 million users and a company
valuation of more than 46 billion US dollars: the history of the
Swedish payment provider Klarna is impressive. What are the reasons
for this ongoing success? Why do so many people trust the service
and brand? And what is Klarna planning for the near future? In our
current podcast special edition, Elias Reitter, CEO International
at coeo, and Dr. Rainer Demski talk with Jan Hansson, Vice
President Debt Collection at Klarna.