Shannon Knapp - The Leading Hotels of the World | Remarkably uncommon hotels & the latest buzz around luxury hotels

The Leading Hotels of the World have cemented their legacy in
hospitality for years. Their current President and CEO, Shannon
Knapp, joined us on the show and Patrizia and her spoke about the
importance of remaining open to new opportunities, that success is
not always a linear path and the essence of having mentors in your
life that help you navigate through your career. Shannon
highlighted the great opportunity of having been able to
restructure the organization and invest in developing the data and
technology infrastructure. She also spoke to us about the
importance of matching the right guest with the right hotel as a
travellers preferences are shifting towards emotional wellness,
sustainability as well as trading up. We could not let Shannon go
without talking about gender parity, female leaders in hospitality
and learned that the first president of LHW was in fact a woman
named Edith L. Turner. On a final note, Shannon gave us an insight
into how she wants the legacy to remain and what goals LHW is
striving to achieve in the next ten years. Enjoy the show!