S2E5 (EN) - Resorts with Robert Herr

This episode welcomes Robert Herr, widely recognized as the
definition of a modern leader who has seen the world as a GM with
Intercontinental Hotels with previous roles in Paris, Berlin, Prag,
Beirut, Vienna to name just a few. He currently holds the General
Manager position at the Buergenstock Resort in Lucerne, one of the
hottest recent openings in Switzerland (with a kick-ass view of the
Vierwaldstättersee and the Alps!!) and already a multi-award
winning property. Robert told us all about running the multi-facet
property during a global pandemic and why he is hopeful that the
return to normality might not be too far away. He also let us in on
what it took to win over an event of the magnitude of the World
Economic Forum (WEF), which will be moving to the Buergenstock
Resort in 2021. Enjoy the show.