Folge 21: Gillian Tans, how did Booking become a world success out of Europe?

Gillian Tans is CEO of Booking.com, the phenomenally successful
hotel reservation platform. Booking is the largest platform of
European descent. No other digital European B2C venture expanded on
such an impressive global scale. Gillian was employee #7 of Booking
and has been at the helm of the company for the past two years.
Interviewed by Christoph Keese, Gillian describes Booking's unique
management culture and explains how they disrupted the hotel
market. They orchestrated a disruption that was overdue since
hotels entertained poorly designed booking. sites themselves,
offered miserable service and withheld important information.
Gillian Tans joined Booking from a large hotel group. Her
entrepreneurial success is an inspiring tale speaking to the power
of combining industry expertise with disruptive startup knowhow.