Staying Calm in a Crisis with Sarah de Lagarde

Sarah de Lagarde is a living miracle. Her story is one of
resilience and is filled with lessons for all of us. Sarah is
currently the Global Head of Communications at Janus Henderson in
London, but last September her life changed forever when she was
involved in a horrific accident that claimed her arm and leg.
Somehow, throughout an ordeal that could have been fatal many
times over, Sarah remained calm and refused to give up.


In this episode, John Kaplan and John McMahon talk with Sarah
about her journey, adjusting to a new reality, and the power of
gratitude. They explore how her background in crisis
communication helped her on the tracks that night, and Sarah
shares some expertise for founders and leaders on how to handle
internal and external communications for their teams,
particularly in times of crisis. 


 


Here are some key sections to check out: 


03:15 Sarah’s miracle story


06:09 Gratitude above all emotions after the accident


10:42 Pushing through the pain of an accident


16:38 Journey to recovery and raising money


21:38 Sarah’s background in crisis communication


32:26 Advice for companies that don’t have a corporate
communications team


38:35 Resilience and living in the moment


44:06 The psychological immune system and living in the present


 


Additional Resources:


Support Sarah’s GoFundMe campaign for a bionic arm:
https://www.gofundme.com/f/help-sarah-get-a-bionic-arm

Connect with Sarah de Lagarde on LinkedIn:
https://www.linkedin.com/in/sarah-delagarde-comms/

Visit the Janus Henderson Group website:
https://www.linkedin.com/company/janus-henderson-group-plc/



 


QUOTES


Sarah - choosing gratitude every day: “It's a very
conscious decision that I make every day when I wake up. When
something like this happens, there's a whole range of emotions
that you feel every day, and one overwhelming emotion is that of
gratitude, and that is because I could have died so many times
that night, and yet I didn't, I clung on to dear life, I made it.
And now, everything I see is 10 times more beautiful than before,
because I'm here, because I could have not seen it.”


Sarah - Take time, no shortcuts: “If you want to do this,
right, you have to take your time, there are no shortcuts, you
have to just go and accept it.”


 


Check out John McMahon’s book here:
https://www.amazon.com/Qualified-Sales-Leader-Proven-Lessons/dp/0578895064