Maximizing Your Impact with Zack Rosenburg

As sales leaders, our success isn’t defined solely by revenue.
Today’s guest Zack Rosenburg is the co-founder of SBP, an
organization that supports communities affected by natural
disasters. Originally founded as a disaster relief volunteer
group in 2006, SBP has evolved to now include government
advisory, loan funding programs, and disaster risk education and
prevention into their activities. A former defense attorney, Zack
has built a career on serving others. His story is inspiring as
is his approach to his non-profit. Zack and SBP adopted a unique
approach to non-profit growth that focuses on efficiency and the
customer experience. He discusses his dedication to continuous
improvement and a people-first culture. Listen to the full
conversation with John McMahon and John Kaplan to learn about
maximizing your impact.


 


Additional Resources:


Learn more about SBP and support their mission to end
suffering from natural disasters: https://www.sbpusa.org/

Connect with Zack on LinkedIn:
https://www.linkedin.com/in/zackrosenburg/

Listen to More Revenue Builders:
https://www.forcemanagement.com/revenue-builders-podcast



 


HIGHLIGHTS


Zack’s history in law

The class implications of natural disasters

The “Mom” Rule

Talk about problems, not just wins.

Are you ahead or behind?

If you do it well, share it.

The power of knowledge investments

Strive to put yourself out of business

Creating a safe culture

Don’t get too far ahead or too far behind

The best ideas come from the shop floor

Constructive Discontent

You have to be hearable

Without struggle, there is no progress

Steering through turbulence

The magic of aligning on values




QUOTES


Zack - Inspiration from Toyota’s Yokoten Notion: “If a
for-profit global company can take their resources to drive
efficiency with others, we can do the same thing. And that's what
started our share intervention when we began, not just investing
money, but time resources in the Toyota Production System.”


Zack - Think about what the customer wants: “We realized
that just being reactive wasn't enough. Just building houses
wasn't enough. They talked about upstream solutions, and the best
upstream, and they talked about what would the customer want?
Think about does the customer want us to rebuild their house? Or
would they want to never need our help in the first place?”


 


Check out John McMahon’s book here:
https://www.amazon.com/Qualified-Sales-Leader-Proven-Lessons/dp/0578895064