367 - 5 Steps to Getting New Clients
When trying to get a client to switch to your product (or service),
you have to understand the resistance to change...in order to get
them to change. Here's a simple META framework that highlights the
Top 5 things you need to address to acquire a...
3 Minuten
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vor 3 Jahren
When trying to get a client to switch to your product (or
service), you have to understand the resistance to change...in
order to get them to change.
Here's a simple META framework that highlights the Top 5 things
you need to address to acquire a client from your
competitor:
M.oney (cost of switching)
E.ffort (required to switch)
T.ime (investment and delays due to switching)
A.doption and/or A.cceptance (will people/employees/team members
use it)
And lastly, but MOST important is ER = Emotional Risk. Your
internal champion or influencer is worried about what will happen
to them/their career if the switchover fails.
In your presentations or demos, you need to address and assuage
all 5 of these concerns in order to get them to switch.
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