Juned Ahsan, Zalando – Is AI the solution for everything?

In this episode of "Prompt to Success", Patrick Heinen meets
Juned Ahsan from Zalando. Together, Patrick and Juned explore how
the team at Zalando uses AI – both internally and externally. But
it is not only about the team. As Juned points out, Zalando is a
platform with various partners on it. So, the main goal is to
create an optimal customer experience while using AI within this
ecosystem. AI is on a hype train right now, and Juned reveals how
it impacts the way of using AI and that there also is a dangerous
side effect to it.





What you’ll take away from this episode:


- What are the three types of AI readiness.


- Why AI can’t be the Solution for everything.


- The quality of data is crucial, not the sheer quantity.








Chapters


00:00 - 00:49 Intro


00:49 - 02:32 AI CV


02:32 - 03:42 About Zalando


03:42 - 07:04 AI in day to day work


07:05 - 11:00 Is AI a threat or an opportunity for employees?


11:00 - 14:31 What are the Challenges with AI?


14:32 - 16:24 How is Zalando using AI internally?


16:25 - 17:58 How can AI be used for scale?


17:58 - 21:49 Things I wish I’d known earlier?


21:50 - 25:16 Future plans with AI at Zalando


25:17 - 28:05 Is the AI Hype dangerous or not enough?


28:06 - 30:30 My inspiration for AI and business topics


30:31 - 31:35 Outro





Watch the entire episode here:


https://www.youtube.com/watch?v=N2lFktbqyno








More about Salesforce:


Website: https://www.salesforce.com/de/


LinkedIn: https://www.linkedin.com/company/salesforce/