Understanding Your People with Hollie Castro

In this curated episode of the Revenue Builders Podcast, John
McMahon and John Kaplan are joined by Hollie Castro, a seasoned
Chief People Officer and business transformation expert. Hollie
delves into the importance of fostering deeper, more meaningful
connections with team members to enhance leadership
effectiveness. By understanding your people’s strengths,
motivations, and cultural backgrounds, leaders can create more
cohesive and innovative teams. Hollie shares her own experiences,
emphasizing curiosity, empathy, and how to navigate diverse teams
to achieve transformation. Tune in to discover practical tips on
building trust, hiring strategies, and the role of selfless
leadership.


KEY TAKEAWAYS


[00:01:20] Emphasizing customer-centricity across an organization
is crucial for success, but not always a prevalent mindset.
[00:02:05] Leaders must cultivate curiosity to understand their
team's deeper motivations and perspectives.
[00:03:00] Misunderstanding cultural norms can hinder leadership
effectiveness—adjusting to audience needs is key.
[00:05:05] Hiring strategies should go beyond skills to include
characteristics that complement and balance the team.
[00:08:03] Diverse perspectives drive innovation—leaders should
embrace differences rather than surround themselves with
like-minded people.
[00:09:51] The huddle analogy highlights the importance of
fostering selfless teammates rather than selfish individuals.


HIGHLIGHT QUOTES


[00:02:05] "As a leader, getting really curious about the
individual in front of you, in a way that is respectful, but
maybe goes a layer deeper than we went 10 years ago."
[00:03:46] "The more information I have about my audience, the
better communicator I'm going to be."
[00:05:54] "Bringing in a new mindset to a team can either
enhance or detract—leaders must assess team composition
carefully."
[00:09:29] "If you look around and everyone looks, talks, and
sells like you, there's probably an area of opportunity you're
missing."
[00:10:35] "The huddle knows. If you’re selfish, the huddle won’t
accept it."


Listen to the full episode through this link: 
https://revenue-builders.simplecast.com/episodes/hiring-in-the-post-covid-19-era-with-hollie-castro


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