Effective Second-Line Leadership with Carl Cross

In this curated episode of the Revenue Builders Podcast, John
McMahon and John Kaplan are joined by Carl Cross, the CRO of
Alchemy Technology, to delve into the complexities of second line
leadership. The discussion centers around the critical skills
required to train and lead first line leaders, the common
pitfalls second line managers face, and strategies to ensure that
leadership at every level is effective and empowering. This
episode offers valuable insights for those looking to elevate
their leadership capabilities and drive better results through
their teams.


KEY TAKEAWAYS


[00:00:49] Defining a Great First Line Leader
[00:01:42] Common Mistakes of Second Line Leaders
[00:02:28] Transitioning from Tactical to Strategic
Thinking
[00:04:14] Balancing Field Connection with Leadership
Responsibilities[00:06:24] Segregation of Duties Between First
and Second Line Managers


HIGHLIGHT QUOTES


[00:00:49] "You're obviously driving results through leaders,
right? And there's something different about that."
[00:01:42] "The mistake that I see a lot of second line make
is... you rip the steering wheel out of their hands."
[00:02:28] "The further you move up the range, the lonelier it
gets at the top."
[00:05:12] "It's their ultimate responsibility that every person
on that team has an equal chance of success."
[00:06:24] "You have to actually outline segregation of duties
between first line manager and second line manager."


Listen to the full episode with Carl Cross
through this link: 
https://revenue-builders.simplecast.com/episodes/the-path-to-sales-leadership-lessons-learned-at-each-management-level-with-carl-cross


Check out John McMahon’s book here:
Amazon Link: https://a.co/d/1K7DDC4


Check out Force Management’s Ascender platform
here:
https://my.ascender.co/Ascender/


Read Force Management's eBook:
 https://www.forcemanagement.com/front-line-managers