Getting Team Members to Open Up with Harsha Jalihal

In this curated episode of the Revenue Builders
Podcast, hosted by John McMahon and John Kaplan, guest
Harsha Jalihal, Chief People Officer at MongoDB, shares insights
on fostering open communication within teams. Drawing from her
extensive HR experience at Cognizant and Unilever, Harsha
discusses the importance of building relationships, getting to
know team members personally, and trusting one's gut instincts.
She emphasizes that developing trust and understanding takes time
and multiple conversations, particularly in the post-COVID era
where personal and professional boundaries are blurred. Notable
advice includes asking direct questions, providing space for
honesty, and ensuring employees feel comfortable sharing their
concerns.


KEY TAKEAWAYS


[00:00:38] Building Trust and Relationships
[00:01:23] The Importance of Knowing Your Team
[00:02:35] Navigating Difficult Conversations
[00:03:15] Trusting Your Gut Instincts
[00:03:55] Giving Space and Time


HIGHLIGHT QUOTES


[00:01:27] "You can't just think of your job as directing their
work. You've got to get to know the people who work for
you."
[00:02:26] "It's harder to manage people these days because you
have to really get to know them almost on a personal
level."
[00:03:00] "You're not going to get to really figure out what's
bothering somebody with one conversation. It's going to take you
more than one or two attempts."
[00:03:49] "Is there something you're not telling me? Because
you're afraid or concerned that I might react negatively to it?"


Listen to the full episode with Harsha Jalihal
through this link: 
https://revenue-builders.simplecast.com/episodes/balancing-business-and-people-in-leadership-with-harsha-jalihal/


Check out John McMahon’s book here:
Amazon Link: https://a.co/d/1K7DDC4


Check out Force Management’s Ascender platform
here: 
https://my.ascender.co/Ascender/