Let’s talk Marketplace 86: 3rd quarter reports round-up a.k.a. is that light at the end of the tunnel?

Amazon impressive, Etsy miserable, eBay somewhere in between –
that's how you could summarize the fresh quarterly figures. In
this episode 86, Ingrid and Valerie take a closer look at the
figures that Amazon, eBay, Zalando, About You and Etsy presented
for the third quarter. Because: If the cautious forecasts that
the e-commerce economy is slowly picking up again have proven to
be true, then this should be reflected in the figures. The two
analyze how successful Amazon's efforts to reduce costs have
been, how important revenue from the retail media business is now
for Amazon and eBay, and why Etsy is struggling so much with
declines in GMV and buyer numbers. They also take a look at the
margins at About You in its B2C and B2B business, as well as the
strikingly good liquidity of the platform, and they try to take
apart Zalando's juggling of numbers.





Newsflash:


- The EU has launched formal proceedings against Temu
because it has concerns that Temu is not effectively preventing
the sale of illegal or counterfeit products.


- Shein has launched its C2C second-hand platform “Shein
Exchange” in Germany.





- At the Marketplace Convention last week, Temu refused to
answer questions on stage; in a separate breakout room, however,
the representatives were a bit more open.


 


Note from the sponsor bestSolutions:


The service level agreements of marketplaces and their compliance
can be a real challenge for brands and sellers. At Zalando, for
example, the SLAs are 36 pages long and specify detailed delivery
times and deadlines for the processing of returns. With an
experienced logistics company, brands and manufacturers can face
these challenges with confidence: bestSolutions can handle both
their own online store logistics and B2B logistics. bestSolutions
specializes in fashion logistics and is very familiar with the
requirements of marketplaces such as Zalando, About You and
Amazon. If you're interested in exploring how bestSolutions can
support your brand's logistics, Ute Weickel-Oudot is your contact
person.





Note from sponsor plentyOne:


PlentyOne is a German e-commerce service provider offering a
complete solution for your omnichannel business – with a very
strong focus on marketplaces. It covers the entire sales process
across more than 150 sales channels and is suitable for
manufacturers and brands of all sizes worldwide. In 2023, more
than 116 million orders with a GMV of 9.8 billion euros were
processed via the platform. In the coming months, PlentyOne plans
to focus on expanding its innovative channel layer technology:
this will ensure more efficient, standardized marketplace
connections and relieve brands and retailers of complex system
processes. More at https://www.plentymarkets.com





Note on Marketplace Universe Jobs & Talents:


Marketplace Universe has created something new: marketplace
people who are looking for new challenges can store their profile
in the Talent Pool. Companies looking for employees for their
marketplace business can be matched with them by Marketplace
Universe. There are also job ads in the Marketplace Universe
newsletter and on the website. Find out more at
https://marketplace-universe.com/jobs/


 


Chapters


00:00 Welcome and introduction


02:59 Marketplace Universe and its independence


06:11 Working with partners and customers


15:14 Newsflash


20:54 Marketplace trends and challenges


23:48 Third quarter data and statistics


25:41 Amazon: A strong quarter


32:01 eBay: Positive developments despite challenges


34:39 Etsy: Decline in the third quarter


35:41 Zalando: Strategic changes and growth


40:22 Marketplace trends and outlook for Q4