Episode 78 - The Secret to Communicating for Auto Repair Shop Owners

In this episode, I’ll talk to you about the secret to
communicating. The secret is to listen. You step back and listen
before you start going off from your perspective. The secret to
creating an amazing team is to listen. It's to ask questions.
It's all about making sure you completely understand the
situation, not just from your perspective. There are other
perspectives to what's going on. Everyone can use a little help
in communicating, so press play and keep listening.