Episode 74 - Do You Have a Plan OR a Declaration for Auto Repair Shop Owners

In this episode, I want to talk to you about planning. Every
year, Brenda and I take one entire week to plan for the following
year. We just finished our planning week this past week. We went
down to the smokey mountains and had a great time. We did spend
the entire week planning for sales, staffing, responsibilities,
guidelines, benchmarks, etc. We made sure it was all in there.
But if you ask Brenda, she’d say it was never enough. What do you
do to plan? I think you will want to listen to this one as we go
over some confusion about what a plan looks like.