Episode 41 - The Illusion of Transparency for Auto Repair Shop Owners

Today I’ll talk to you about boundaries. Boundaries have a very
negative connotation. When you set up a boundary and it may
appear to be constricting and confining. But that’s not really
true. Boundaries are not meant to constrict. And we are opposed
to putting boundaries in place. And then we're frustrated. Why?
It's because there's a psychological term called the illusion of
transparency. What the illusion of transparency means is you feel
like everyone should see what you need. And it just isn't so. It
happens all the time at work, and it happens all the time at
home. You may think, “Hey, they should know I need this.” If you
ever feel yourself saying that you need to step back and realize
there's a breakdown in communication. The illusion of
transparency is causing a lot of your misery today. Do you find
yourself saying "they should know I need this"? Or do you think
you have ALL the boundaries in place? Keep listening along to
find out some tips to help!